Customer Feedback

Click on the flags to view testimonials from around the world.
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March 10, 2015
“I discovered Proto Labs long ago and have often had spurts of activity where your company has provided the perfect mix of technology, expertise, cost, and response time to help me reach my objectives expeditiously. I want to tell you that your services are now something I can't imagine being without. ”
— Thomas Brace, 3M Food Safety Department
February 25, 2015
“Thank you for the amazing service. We could not have made it here without Proto Labs. ”
— Dustin Bouch, FOGO Digital
February 18, 2015
“I was really happy with the turnaround time and the quality of product.  Without this option we would have not met our deadline.  Much appreciated.”
— Derek Fricke, Denver Global Products
January 28, 2015
“Your customer service is truly helpful and patient. The quoting tool is amazing for rapid prototyping. I Love it.”
— Kegan Dellinger, J&J Vision Care - Vistakon
January 21, 2015
“My very first experience with Proto Labs was outstanding! There isn't anyone else around that can provide molded parts so quickly!”
— Gary Victor, Greatbatch Inc.
January 14, 2015
“Proto Labs is hands down the best rapid prototyping vendor I have used; the overall process of getting parts is a breeze! As expected, no one can be an expert in all areas, so when I have a question, all I do is send an email to Proto Labs and a content expert is chatting with me in short order.”
— Matthew Lucero, Solid Solution Werks LLC.
January 7, 2015
“I really like the interactive nature of the quote process where you can evaluate the impact of material, surface finish, and delivery time on the completed part cost quote.”
— Steven Kontney, Cummins Inc.
December 22, 2014
“I will be using Protomold again. It is great to have options in methods, materials and time.”
— Mark McDonald, TVM IDEA WORKS
December 15, 2014
“In every aspect of this process, Proto Labs was outstanding. I have already used my experience as examples in conversations as to how a business should be run. Every individual I spoke to was helpful, responsive and had great phone presence and polish. The timing for quotes and production is excellent and your system is easy to use, amazingly fast and flexible.”
— Larry Andrews, DeProMark, LLC.
December 8, 2014
"I was very impressed with the efficiency, and ease of the quoting process. Proto Labs literature was also very helpful in redesigning our part for the injection molding process” ”
— Michael Peterson, Novatio Engineering
October 27, 2014
“Thanks so much Proto Labs. You guys are so easy to work with and so efficient, I love it! ”
— Stuart Contantine, Founding Partner and COO, Core77, Inc.
August 6, 2014
“This was my first experience with Proto Labs. I was pleased with the ease of ordering and look forward to the next time I need you. ”
— Paul Meydrech, Mercury Systems Inc
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March 12, 2014
“Everyone here is so impressed with the LSR parts that I picked up today. The one day turnaround is just unbelievable.”
— Rob Smith - Jaguar Land-Rover, Powertrain Cooling Systems
November 28, 2013
“Very pleased with the service and quality of the product. Many thanks.”
— Andrew Barlow - Chemring Countermeasures Ltd
November 7, 2013
“On-line view of machining issues is very useful.”
— Tony Cane - Micronics Ltd
October 22, 2013
“Thank you to the Firstcut team. They have facilitated the making of a prototype  that many other companies said couldn't be done. Also, they have all been very helpful. Thank you Firstcut.”
— Will Rodell - Rodell Design
October 5, 2013
“We've received the CNC-machined parts today and want to thank you for the fast delivery. We are very happy with the results. The fast and uncomplicated cooperation has recommended you for future projects.”
— Markus Trinkfass - Continental Automotive Austria GmbH
September 28, 2013
“All parts assembled and the result is very professional. Congratulations for your quick, high quality work.”
— Thomas Gaberan - RF Conception
September 19, 2013
“Super fast handling and even before a really helpful service. The parts are both visually and dimensionally very good! I am totally satisfied! Thank you!”
— Florian Bernhardt - Isabellenhuette Heusler GmbH & Co. KG
September 1, 2013
“Excellent experience all round, employees are all very helpful and respond instantly to any queries. Will be in touch again soon.”
— Christopher Irving
August 18, 2013
“We have known about the services of Protomold for some time - we are always very pleased with the quality of the parts, on-time delivery and communication and will order further prototypes. For the future we also plan to order parts for low-volume production. We were very impressed with the accuracy of the parts of the last order - there was no rework necessary for the assembly of the parts - RESPECT for this ”
— Marc Lechler - Seuffer GmbH
August 2, 2013
“Possibly the best service in all areas mentioned above I’ve ever received. I could not recommend you highly enough, a pleasure to work with.”
— Dave Mahony - Green Room Retail Design Ltd
July 19, 2013
“Many thanks for the mouldings that arrived last week...a day earlier than forecast! Thanks so much for your sterling efforts.”
— Paul Bodley - DEK Printing Machines Ltd
July 11, 2013
“Thank you very much, there is really no way to do it faster!”
— Joseph Lang - SenTac AG
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March 25, 2015
“成形時の不具合について改善策を提案していただけて非常に助かりました。またお世話になることがあると思います。宜しくお願い致します。”
— 株式会社大里 常盤 瑠里 様
March 24, 2015
“製造頂いた部品、早速組み立ててみました。外周に自由に回るローラが付いている車輪で、ロボット用として知られている機構ですが、小型軽量化をしました。実際組み立ててみて、改めて精度の良さを確認できました。設計通りにできあがり、ガタもほとんどゼロでした。”
— 東北学院大学工学部
機械知能工学科 熊谷 正朗 様
March 11, 2015
“非常に満足しています。小ロットでもコストパフォーマンスが高いところが魅力です。これからもより良いサービスのご提供を期待しております。”
— グローリーAZシステム 株式会社 K様
December 25, 2014
“今回初めて利用しました。決め手になったのは見積りから納品までのスピーディな対応とイニシャルコストの安さでした。
直接対面するわけではないので不安もありましたが、見積りで製造性の解析をもらっていたので納品されてきた製品は予想通りの物でした。仕上げの自由度がもっとあると良いと感じます。”
December 15, 2014
“今回切削加工品を注文しましたが 仕上げ外観、加工精度ともに大満足しております。
何より見積回答~加工納期の早さに驚いています。 また機会がありましたら是非とも相談させて頂きたいと思いました。 ”
— 工業用計測機器開発 M.T 様
December 9, 2014
“射出成形で以前から見積り依頼をしていてやっと発注に至りホッとしています。発注から5営業日という短納期でこのような高品質の物が入手でき感動しました。
次世代のものづくりの姿を見たような気がします。
見極めによってはいろいろな使い道があると感じています。ホームページに技術的な実績情報(寸法実績など)の開示があると選択肢が広がると思います。”
— OA機器メーカーR社 T様
December 2, 2014
“本日無事納品されました。これほど短納期で高品質なパーツを製作して頂き感動しております。 ”
— 基礎生物学研究所 寺田 晋一郎 様
October 9, 2014
“新商品開発の試作段階で、これまでなら試作依頼をかけて部品が出来上がるまで最低でも2~3週間は必要だろうと考えていた複雑な切削加工品が、FIRSTCUTではたった3日で品物が届きました。とにかく早いです。開発期間の短縮になりとても助かりました”
— 農園芸機器メーカー I  開発部 K 様
September 8, 2014
“お盆前の忙しい時期にも関わらず、短納期に対応していただきました。対応も丁寧で、 安心して依頼することができました。結果、エンドユーザも満足のいく製品が作れました。”
— 樹脂成形商社 A.K 様
August 28, 2014
“見積回答の早さには驚きです。
通常の加工業者ですと数量変更だけでも少なくとも数時間かかるため、オンラインでいろいろと指定できるシステムに感激しました。またお願いします。 ”
— フジクラ電装株式会社 K様
August 5, 2014
“初めての利用で見積依頼時に少々迷いましたが、スタッフの方の明朗な説明で解決しました。
QCD共に満足しています。
3Dデータを作成する際に公差及び、抜き勾配等も加味しなければならないため、少しばかりコツが必要と感じましたが、3Dデータの検証と懸念点等を報告してくれますので、こちらで再調整することも可能ですので、良いかと思っております。
弊社の試作部門へも紹介する予定です。”
— 住宅設備製造メーカー H.H 様
July 3, 2014
“切削加工で出来たパーツはとても綺麗にできており、とても感動しました。
おかげで作業がスムーズに進む事が出来ました。”
— Workers 栗田 和樹 様
View more customer feedback
“Great service, quality, and delivery from Firstcut. My sales rep provided personal service that exceeded my expectations.”
Kevin Saber,
Honeywell Scanning and Mobility
“Proto Labs has set up an unprecedented process that not only allowed me to take a concept to completion in a very short time, but the way they have automated everything turned out to be surprisingly helpful.”
Jamie Hyneman, Executive Producer, Host and Engineer on Discovery Channel’s Mythbusters
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