Customer Feedback

Click on the flags to view testimonials from around the world.
United States
EU
Japan
July 22, 2014
“I have already recommended Proto Labs to others as I was very impressed with the quick turn and quality of parts. Great work! ”
— Lawrence Kerver, Intuitive Surgical
June 17, 2014
“Proto Labs' website and fast feedback with suggestions to improve the moldability is the best I have and fastest I have ever worked with. I highly recommend Proto Labs and look forward to working with them on future projects. ”
— Ken Geitgey, Prentke Romich Company
May 8, 2014
“I greatly enjoyed working with my sales rep at Proto Labs. Her responses were always very timely and she called to check to make sure I got the quote and order. It's those little things that made me feel like my business is important to you. I will definitely be sending more parts your way! ”
— Adam Carter, TransEnterix Inc
April 14, 2014
“We have had several parts made using Protomold and I have to say I am extremely impressed with the speed and accuracy of the entire process. Your sales rep and customer service engineers have all been incredibly professional and a wealth of knowledge and they have all made the process even easier. I would definitely use your services again. ”
— Alan Halvorson, The Brewer Company
March 6, 2014
“Firstcut is top notch. We are impressed with the customer service we get every time we use them.”
— Joe Marsan
February 28, 2014
“You guys are great!”
— Damian Jackowski, Samsung
February 20, 2014
“The feedback and tools that Protomold supplies for the proper way to design a molded part was invaluable! I have been a machinist for over 30 years and I have machined molds, but now that I am involved the designing process your design tools and support was like having my own mold designing team to bring our product to market. I'm looking forward to many years working with Protomold. ”
— Darrell Freeman, Blue-White Industries Ltd
February 14, 2014
“Proto Labs is one of the easiest, fastest, friendliest companies I have worked with. I would definitely recommend them to others." ”
— Paul Jakovac, Cooper-Standard Automotive
February 6, 2014
“Amazing customer service and an uncommonly strong desire to make sure your customers are not just happy, but COMPLETELY satisfied. Protomold is definitely my number one choice for rapid injection molding.”
— Sean Kelley, Hamilton Company
January 31, 2014
“The online experience with Proto Labs exceeded all my expectations. It was amazingly simple, provided impressive immediate feedback when adjusting quotes and competent design rule checks. Truly incredible service. Well done!”
— Customer name withheld
January 21, 2014
"It was a great experience. The sales rep and customer service engineer were great to work with. The parts look good overall and we're looking forward to working with the team at Protomold again."
— George Schnakenberg, Infinite Collective
January 21, 2014
"I couldn't be more satisfied with Proto Labs."
— Joe Fodor, Design Extension
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March 12, 2014
“Everyone here is so impressed with the LSR parts that I picked up today. The one day turnaround is just unbelievable.”
— Rob Smith - Jaguar Land-Rover, Powertrain Cooling Systems
November 28, 2013
“Very pleased with the service and quality of the product. Many thanks.”
— Andrew Barlow - Chemring Countermeasures Ltd
November 7, 2013
“On-line view of machining issues is very useful.”
— Tony Cane - Micronics Ltd
October 22, 2013
“Thank you to the Firstcut team. They have facilitated the making of a prototype  that many other companies said couldn't be done. Also, they have all been very helpful. Thank you Firstcut.”
— Will Rodell - Rodell Design
October 5, 2013
“We've received the CNC-machined parts today and want to thank you for the fast delivery. We are very happy with the results. The fast and uncomplicated cooperation has recommended you for future projects.”
— Markus Trinkfass - Continental Automotive Austria GmbH
September 28, 2013
“All parts assembled and the result is very professional. Congratulations for your quick, high quality work.”
— Thomas Gaberan - RF Conception
September 19, 2013
“Super fast handling and even before a really helpful service. The parts are both visually and dimensionally very good! I am totally satisfied! Thank you!”
— Florian Bernhardt - Isabellenhuette Heusler GmbH & Co. KG
September 1, 2013
“Excellent experience all round, employees are all very helpful and respond instantly to any queries. Will be in touch again soon.”
— Christopher Irving
August 18, 2013
“We have known about the services of Protomold for some time - we are always very pleased with the quality of the parts, on-time delivery and communication and will order further prototypes. For the future we also plan to order parts for low-volume production. We were very impressed with the accuracy of the parts of the last order - there was no rework necessary for the assembly of the parts - RESPECT for this ”
— Marc Lechler - Seuffer GmbH
August 2, 2013
“Possibly the best service in all areas mentioned above I’ve ever received. I could not recommend you highly enough, a pleasure to work with.”
— Dave Mahony - Green Room Retail Design Ltd
July 19, 2013
“Many thanks for the mouldings that arrived last week...a day earlier than forecast! Thanks so much for your sterling efforts.”
— Paul Bodley - DEK Printing Machines Ltd
July 11, 2013
“Thank you very much, there is really no way to do it faster!”
— Joseph Lang - SenTac AG
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July 3, 2014
“切削加工で出来たパーツはとても綺麗にできており、とても感動しました。
おかげで作業がスムーズに進む事が出来ました。”
— Workers 栗田 和樹 様
June 13, 2014
“3D CADでの設計・試作は初めてでしたが、丁寧な対応で安心して依頼することができました。 また、お送りいただいたサンプルや、その他設計に関する情報が大変役立ちました。
なお、納品いただいたパーツの品質は満点といえませんが、あらかじめナイロン66は表面が綺麗に仕上がらないとアドバイスいただいていたので、品質は想定内の結果で納得しています。”
— S.K様
May 13, 2014
“データ送付により、設計と製品の差異(切削の制限等)があらかじめ確認出来る点、金額が判る点がとても有用でした。また、担当者のアドバイス、サポートも的確で、とても好印象でした。
アルミ切削ビーズブラスト仕上げでしたが、プロトタイプの外装として充分なクオリティで満足しています。”
— インダストリアルデザイナー 玉盛順一朗様
May 9, 2014
“今まで取引のあったメーカーでは2D図面を起こす必要があり最初から3Dで進められるProtomoldは便利だった。また見積りのレスポンスも早く、納期も今までより短納期で非常に助かりました。更に部品の製造性解析もWeb上で確認出来る為、事前にデザイン変更ができる点も良いと感じています。また利用したいと思ってます。”
株式会社バンガードシステムズ
技術開発部 佐藤 義男 様
April 23, 2014
“コスト、時間ともに少なくてパーツを作成することが出来非常に感謝しています。 また、ヒケが発生するであろうと考えていた部分のヒケの量が考えていたよりも少なく、初めて依頼したので実際に届くまで若干の不安がありましたが、杞憂に終わりよかったです。今後もお願いできるサイズのものに関しましては積極的にお願いしていければと考えております。”
— ミナトエレクトロニクス株式会社 内藤 様
April 9, 2014
“見積もり方法がプルダウン式でわかりやすく、データのアップロードで見積もりが完了する点が良い。また、モデルを加工できるかの回答もわかりやすく、今後使用機会が増えると予想。”
— 自動車部品メーカー M様
March 18, 2014
“特許9件をはじめとする知的資産が詰まっている製品の機密が守 られることがコストとスピードに加えて重要なポイントでしたが、安心して任せ ることができました。”
株式会社アロマジョイン
代表取締役 金 東煜 様
March 17, 2014
“試作ながら精度の高い寸法が必要だったので、出来上がりの精度が心配でした。しかしながら結果的には満足いく精度のものが出来上がりました。また機会があれば利用させていただきます。”
— エレクトロニクス関連企業 A様
March 17, 2014
“金型の作製から成形までをお任せできたので、過去の苦労がウソのようでした。 しかも、費用も今までとそれほど変わらず本当に助かりました。
社内での評判も上々です。もっと早く貴社にお願いしていればよかったと思います。 ありがとうございました。”
— K化成 M.H 様
March 3, 2014
“複数個とりといった困難な条件でしたが、成形品の形状は出ているので良かったです。正直表面の仕上がりはもう少し綺麗になれば嬉しかったです。見積システムは色々なアドバイスが返ってくるので大変すばらしいと思います。また機会があれば是非お願いしたいと思います。”
ハチスプロダクト株式会社
代表取締役社長 佐々木 洋一 様
February 12, 2014
“今回初めてProtomoldを利用しました。見積りのレスポンスがとても速く、電話での対応も同じ3Dビューワを見ながらの説明があるので製造に当たっての不安はありませんでした。できあがったパーツも全く問題なく満足です。”
株式会社WILL-E
代表取締役社長 根本 英希 様
February 10, 2014
“今回初めてネット経由でプロトラブズの切削加工を依頼しましたが、フォローの電話があり、安心感を持って発注できました。”
ヤマセ電気株式会社
平野 弘文 様
View more customer feedback
“Great service, quality, and delivery from Firstcut. My sales rep provided personal service that exceeded my expectations.”
Kevin Saber,
Honeywell Scanning and Mobility
“Proto Labs has set up an unprecedented process that not only allowed me to take a concept to completion in a very short time, but the way they have automated everything turned out to be surprisingly helpful.”
Jamie Hyneman, Executive Producer, Host and Engineer on Discovery Channel’s Mythbusters
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