Customer Feedback

Click on the flags to view testimonials from around the world.
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January 21, 2014
"It was a great experience. The sales rep and customer service engineer were great to work with. The parts look good overall and we're looking forward to working with the team at Protomold again."
— George Schnakenberg, Infinite Collective
January 21, 2014
"I couldn't be more satisfied with Proto Labs."
— Joe Fodor, Design Extension
January 7, 2014
"I appreciate getting the parts ahead of schedule from Protomold. Everyone was great to deal with and quality was excellent."
— Richard Mansueto, Milgard Manufacturing Inc
January 7, 2014
"Firstcut was quick and easy, almost as if you were right next door."
— Randy Goddard, Graphic Flexible Packaging
November 19, 2013
"I really appreciate working with our sales rep. He goes the extra mile to ensure our orders are fulfilled on time and while meeting the unique needs of our medical device products. Thank you Protomold!"
— Matthew Caprio, Verathon Inc
November 19, 2013
"Simply put, the experience with Firstcut was excellent. We are testing various devices and you are able to rapidly and affordably machine the necessary components. I am very pleased and will certainly use Firstcut in the future for similar needs."
— Daniel Sommerville, Structural Integrity Associates
November 5, 2013
"I love your Firstcut service. I've purchased from you for two different employers and for my personal use and have been satisfied with every part I have received."
— Jeremy Murray, Avox Systems Inc
November 5, 2013
"I want to thank the team at Protomold. The response and turnaround was quicker than I anticipated. It led to me being able to present actual prototypes to my customer rather than drawings and models."
— Anand Thadani, NP Medical
October 30, 2013
"Thank goodness that there are still some companies like Proto Labs out there that do what they say. It was an absolute pleasure to work with your organization and I look forward to the next project we can work on with Proto Labs."
— Joe Wall, PHT Aerospace
October 30, 2013
"Great service and a great product. Keep up the good work."
— Michael Mueller, Micro Engineering Inc
October 24, 2013
"Great speed and very good parts from Firstcut."
— Paul Rohaly, OEM Controls Inc
October 16, 2013
"Excellent service. Thank you for the quality parts."
— Jen Phelps, BOSS Products
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March 12, 2014
“Everyone here is so impressed with the LSR parts that I picked up today. The one day turnaround is just unbelievable.”
— Rob Smith - Jaguar Land-Rover, Powertrain Cooling Systems
November 28, 2013
“Very pleased with the service and quality of the product. Many thanks.”
— Andrew Barlow - Chemring Countermeasures Ltd
November 7, 2013
“On-line view of machining issues is very useful.”
— Tony Cane - Micronics Ltd
October 22, 2013
“Thank you to the Firstcut team. They have facilitated the making of a prototype  that many other companies said couldn't be done. Also, they have all been very helpful. Thank you Firstcut.”
— Will Rodell - Rodell Design
October 5, 2013
“We've received the CNC-machined parts today and want to thank you for the fast delivery. We are very happy with the results. The fast and uncomplicated cooperation has recommended you for future projects.”
— Markus Trinkfass - Continental Automotive Austria GmbH
September 28, 2013
“All parts assembled and the result is very professional. Congratulations for your quick, high quality work.”
— Thomas Gaberan - RF Conception
September 19, 2013
“Super fast handling and even before a really helpful service. The parts are both visually and dimensionally very good! I am totally satisfied! Thank you!”
— Florian Bernhardt - Isabellenhuette Heusler GmbH & Co. KG
September 1, 2013
“Excellent experience all round, employees are all very helpful and respond instantly to any queries. Will be in touch again soon.”
— Christopher Irving
August 18, 2013
“We have known about the services of Protomold for some time - we are always very pleased with the quality of the parts, on-time delivery and communication and will order further prototypes. For the future we also plan to order parts for low-volume production. We were very impressed with the accuracy of the parts of the last order - there was no rework necessary for the assembly of the parts - RESPECT for this ”
— Marc Lechler - Seuffer GmbH
August 2, 2013
“Possibly the best service in all areas mentioned above I’ve ever received. I could not recommend you highly enough, a pleasure to work with.”
— Dave Mahony - Green Room Retail Design Ltd
July 19, 2013
“Many thanks for the mouldings that arrived last week...a day earlier than forecast! Thanks so much for your sterling efforts.”
— Paul Bodley - DEK Printing Machines Ltd
July 11, 2013
“Thank you very much, there is really no way to do it faster!”
— Joseph Lang - SenTac AG
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April 23, 2014
“コスト、時間ともに少なくてパーツを作成することが出来非常に感謝しています。 また、ヒケが発生するであろうと考えていた部分のヒケの量が考えていたよりも少なく、初めて依頼したので実際に届くまで若干の不安がありましたが、杞憂に終わりよかったです。今後もお願いできるサイズのものに関しましては積極的にお願いしていければと考えております。”
— ミナトエレクトロニクス株式会社 内藤 様
April 9, 2014
“見積もり方法がプルダウン式でわかりやすく、データのアップロードで見積もりが完了する点が良い。また、モデルを加工できるかの回答もわかりやすく、今後使用機会が増えると予想。”
— 自動車部品メーカー M様
March 18, 2014
“特許9件をはじめとする知的資産が詰まっている製品の機密が守 られることがコストとスピードに加えて重要なポイントでしたが、安心して任せ ることができました。”
株式会社アロマジョイン
代表取締役 金 東煜 様
March 17, 2014
“試作ながら精度の高い寸法が必要だったので、出来上がりの精度が心配でした。しかしながら結果的には満足いく精度のものが出来上がりました。また機会があれば利用させていただきます。”
— エレクトロニクス関連企業 A様
March 17, 2014
“金型の作製から成形までをお任せできたので、過去の苦労がウソのようでした。 しかも、費用も今までとそれほど変わらず本当に助かりました。
社内での評判も上々です。もっと早く貴社にお願いしていればよかったと思います。 ありがとうございました。”
— K化成 M.H 様
March 3, 2014
“複数個とりといった困難な条件でしたが、成形品の形状は出ているので良かったです。正直表面の仕上がりはもう少し綺麗になれば嬉しかったです。見積システムは色々なアドバイスが返ってくるので大変すばらしいと思います。また機会があれば是非お願いしたいと思います。”
ハチスプロダクト株式会社
代表取締役社長 佐々木 洋一 様
February 12, 2014
“今回初めてProtomoldを利用しました。見積りのレスポンスがとても速く、電話での対応も同じ3Dビューワを見ながらの説明があるので製造に当たっての不安はありませんでした。できあがったパーツも全く問題なく満足です。”
株式会社WILL-E
代表取締役社長 根本 英希 様
February 10, 2014
“今回初めてネット経由でプロトラブズの切削加工を依頼しましたが、フォローの電話があり、安心感を持って発注できました。”
ヤマセ電気株式会社
平野 弘文 様
February 5, 2014
“コストはもっと安いと良いと思いますが、問い合わせに対する回答や部品の納期は非常に早く満足でした。”
— オムロンアミューズメント株式会社 杉山 浩朗 様
February 3, 2014
“Firstcutを利用しました。見積りが安定して早く、価格・納期面でも魅力があり毎回見積依頼をしています。特に複雑で立体的な形状でのコストは従来外注と比較しても安く、その上納期も確実なので安心して発注できます。 ”
— 電気機器メーカーF社  開発担当H.A. 様
January 10, 2014
“完成度の高いシステムに加え、迅速かつ丁寧な対応に驚くばかりです。遠隔での対応にも不安は感じませんでした。 個人的には金属マテリアルの種類が増えると更に良いかと思います。また利用したいと思います。”
— 株式会社ビーファクトリー Y.S. 様
January 10, 2014
“PP切削品は初めてでしたので心配しておりましたが、仕上がりが良く弊社内で好評価です。”
— 工業部品・食器製造開発 S社 W.K. 様
View more customer feedback
“Great service, quality, and delivery from Firstcut. My sales rep provided personal service that exceeded my expectations.”
Kevin Saber,
Honeywell Scanning and Mobility
“Proto Labs has set up an unprecedented process that not only allowed me to take a concept to completion in a very short time, but the way they have automated everything turned out to be surprisingly helpful.”
Jamie Hyneman, Executive Producer, Host and Engineer on Discovery Channel’s Mythbusters
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