Customer Feedback

Click on the flags to view testimonials from around the world.
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EU
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August 6, 2014
“This was my first experience with Proto Labs. I was pleased with the ease of ordering and look forward to the next time I need you. ”
— Paul Meydrech, Mercury Systems Inc
July 29, 2014
“The staff at Proto Labs is very patient and fundamentally helpful. I assure you that regardless of the final placement of any specific job, we will return - there is just too much value there to imagine otherwise. ”
— Mark Shaw, Allied Component Works
July 25, 2014
“Thank you for great customer service. We were very pleased with the service that we got and my coworkers were amazed at how quickly we received our parts. ”
— Lauren Foxwell, Capital Safety Group USA - Red Wing
July 25, 2014
“This was my first effort at designing a plastic molded part. It is a fairly large and moderately complex. I was impressed at how well it turned out with Protomold; definitely makes me want to do more parts like this in the future.”
— Vern Caron, Caron Engineering Inc
July 22, 2014
“I have already recommended Proto Labs to others as I was very impressed with the quick turn and quality of parts. Great work! ”
— Lawrence Kerver, Intuitive Surgical
June 17, 2014
“Proto Labs' website and fast feedback with suggestions to improve the moldability is the best I have and fastest I have ever worked with. I highly recommend Proto Labs and look forward to working with them on future projects. ”
— Ken Geitgey, Prentke Romich Company
May 8, 2014
“I greatly enjoyed working with my sales rep at Proto Labs. Her responses were always very timely and she called to check to make sure I got the quote and order. It's those little things that made me feel like my business is important to you. I will definitely be sending more parts your way! ”
— Adam Carter, TransEnterix Inc
April 14, 2014
“We have had several parts made using Protomold and I have to say I am extremely impressed with the speed and accuracy of the entire process. Your sales rep and customer service engineers have all been incredibly professional and a wealth of knowledge and they have all made the process even easier. I would definitely use your services again. ”
— Alan Halvorson, The Brewer Company
March 6, 2014
“Firstcut is top notch. We are impressed with the customer service we get every time we use them.”
— Joe Marsan
February 28, 2014
“You guys are great!”
— Damian Jackowski, Samsung
February 20, 2014
“The feedback and tools that Protomold supplies for the proper way to design a molded part was invaluable! I have been a machinist for over 30 years and I have machined molds, but now that I am involved the designing process your design tools and support was like having my own mold designing team to bring our product to market. I'm looking forward to many years working with Protomold. ”
— Darrell Freeman, Blue-White Industries Ltd
February 14, 2014
“Proto Labs is one of the easiest, fastest, friendliest companies I have worked with. I would definitely recommend them to others." ”
— Paul Jakovac, Cooper-Standard Automotive
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March 12, 2014
“Everyone here is so impressed with the LSR parts that I picked up today. The one day turnaround is just unbelievable.”
— Rob Smith - Jaguar Land-Rover, Powertrain Cooling Systems
November 28, 2013
“Very pleased with the service and quality of the product. Many thanks.”
— Andrew Barlow - Chemring Countermeasures Ltd
November 7, 2013
“On-line view of machining issues is very useful.”
— Tony Cane - Micronics Ltd
October 22, 2013
“Thank you to the Firstcut team. They have facilitated the making of a prototype  that many other companies said couldn't be done. Also, they have all been very helpful. Thank you Firstcut.”
— Will Rodell - Rodell Design
October 5, 2013
“We've received the CNC-machined parts today and want to thank you for the fast delivery. We are very happy with the results. The fast and uncomplicated cooperation has recommended you for future projects.”
— Markus Trinkfass - Continental Automotive Austria GmbH
September 28, 2013
“All parts assembled and the result is very professional. Congratulations for your quick, high quality work.”
— Thomas Gaberan - RF Conception
September 19, 2013
“Super fast handling and even before a really helpful service. The parts are both visually and dimensionally very good! I am totally satisfied! Thank you!”
— Florian Bernhardt - Isabellenhuette Heusler GmbH & Co. KG
September 1, 2013
“Excellent experience all round, employees are all very helpful and respond instantly to any queries. Will be in touch again soon.”
— Christopher Irving
August 18, 2013
“We have known about the services of Protomold for some time - we are always very pleased with the quality of the parts, on-time delivery and communication and will order further prototypes. For the future we also plan to order parts for low-volume production. We were very impressed with the accuracy of the parts of the last order - there was no rework necessary for the assembly of the parts - RESPECT for this ”
— Marc Lechler - Seuffer GmbH
August 2, 2013
“Possibly the best service in all areas mentioned above I’ve ever received. I could not recommend you highly enough, a pleasure to work with.”
— Dave Mahony - Green Room Retail Design Ltd
July 19, 2013
“Many thanks for the mouldings that arrived last week...a day earlier than forecast! Thanks so much for your sterling efforts.”
— Paul Bodley - DEK Printing Machines Ltd
July 11, 2013
“Thank you very much, there is really no way to do it faster!”
— Joseph Lang - SenTac AG
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September 8, 2014
“お盆前の忙しい時期にも関わらず、短納期に対応していただきました。対応も丁寧で、 安心して依頼することができました。結果、エンドユーザも満足のいく製品が作れました。”
— 樹脂成形商社 A.K 様
August 28, 2014
“見積回答の早さには驚きです。
通常の加工業者ですと数量変更だけでも少なくとも数時間かかるため、オンラインでいろいろと指定できるシステムに感激しました。またお願いします。 ”
— フジクラ電装株式会社 K様
August 5, 2014
“初めての利用で見積依頼時に少々迷いましたが、スタッフの方の明朗な説明で解決しました。
QCD共に満足しています。
3Dデータを作成する際に公差及び、抜き勾配等も加味しなければならないため、少しばかりコツが必要と感じましたが、3Dデータの検証と懸念点等を報告してくれますので、こちらで再調整することも可能ですので、良いかと思っております。
弊社の試作部門へも紹介する予定です。”
— 住宅設備製造メーカー H.H 様
July 3, 2014
“切削加工で出来たパーツはとても綺麗にできており、とても感動しました。
おかげで作業がスムーズに進む事が出来ました。”
— Workers 栗田 和樹 様
June 13, 2014
“3D CADでの設計・試作は初めてでしたが、丁寧な対応で安心して依頼することができました。 また、お送りいただいたサンプルや、その他設計に関する情報が大変役立ちました。
なお、納品いただいたパーツの品質は満点といえませんが、あらかじめナイロン66は表面が綺麗に仕上がらないとアドバイスいただいていたので、品質は想定内の結果で納得しています。”
— S.K様
May 13, 2014
“データ送付により、設計と製品の差異(切削の制限等)があらかじめ確認出来る点、金額が判る点がとても有用でした。また、担当者のアドバイス、サポートも的確で、とても好印象でした。
アルミ切削ビーズブラスト仕上げでしたが、プロトタイプの外装として充分なクオリティで満足しています。”
— インダストリアルデザイナー 玉盛順一朗様
May 9, 2014
“今まで取引のあったメーカーでは2D図面を起こす必要があり最初から3Dで進められるProtomoldは便利だった。また見積りのレスポンスも早く、納期も今までより短納期で非常に助かりました。更に部品の製造性解析もWeb上で確認出来る為、事前にデザイン変更ができる点も良いと感じています。また利用したいと思ってます。”
株式会社バンガードシステムズ
技術開発部 佐藤 義男 様
April 23, 2014
“コスト、時間ともに少なくてパーツを作成することが出来非常に感謝しています。 また、ヒケが発生するであろうと考えていた部分のヒケの量が考えていたよりも少なく、初めて依頼したので実際に届くまで若干の不安がありましたが、杞憂に終わりよかったです。今後もお願いできるサイズのものに関しましては積極的にお願いしていければと考えております。”
— ミナトエレクトロニクス株式会社 内藤 様
April 9, 2014
“見積もり方法がプルダウン式でわかりやすく、データのアップロードで見積もりが完了する点が良い。また、モデルを加工できるかの回答もわかりやすく、今後使用機会が増えると予想。”
— 自動車部品メーカー M様
March 18, 2014
“特許9件をはじめとする知的資産が詰まっている製品の機密が守 られることがコストとスピードに加えて重要なポイントでしたが、安心して任せ ることができました。”
株式会社アロマジョイン
代表取締役 金 東煜 様
March 17, 2014
“試作ながら精度の高い寸法が必要だったので、出来上がりの精度が心配でした。しかしながら結果的には満足いく精度のものが出来上がりました。また機会があれば利用させていただきます。”
— エレクトロニクス関連企業 A様
March 17, 2014
“金型の作製から成形までをお任せできたので、過去の苦労がウソのようでした。 しかも、費用も今までとそれほど変わらず本当に助かりました。
社内での評判も上々です。もっと早く貴社にお願いしていればよかったと思います。 ありがとうございました。”
— K化成 M.H 様
View more customer feedback
“Great service, quality, and delivery from Firstcut. My sales rep provided personal service that exceeded my expectations.”
Kevin Saber,
Honeywell Scanning and Mobility
“Proto Labs has set up an unprecedented process that not only allowed me to take a concept to completion in a very short time, but the way they have automated everything turned out to be surprisingly helpful.”
Jamie Hyneman, Executive Producer, Host and Engineer on Discovery Channel’s Mythbusters
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